Privacy - The Village Emerald

Privacy Policy

Quanta is committed to ensuring the confidentiality and security of individuals’ information. In handling personal information, we are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (which can be found at www.oaic.gov.au).

An individual may visit this website without providing any personal information.

Quanta are committed to not using or disclosing personal information that has been collected for anything other than the purpose for which it is collected or related purposes that would reasonably be expected. For example, we may collect personal information to provide a product or service or maintain a business relationship. We will not use or disclose any personal information for any other purpose without the individual’s consent or unless required or authorised by law.

While reasonable steps are taken to protect all the personal information in our possession that we have collected via this website, we cannot guarantee the security of all data submitted to us over the internet.

It is important that Quanta maintain contact with all its stakeholders. That contact may involve the sending of marketing material through the post or by email to existing and potential customers, who will always have the opportunity to decline to receive further marketing material. If such a request is received by Quanta, or if a request is received to access or correct personal information, we will update records appropriately, within a reasonable time.

Quanta has developed a Privacy Policy which embodies the spirit of the Australian Privacy Principles. The Policy summarises Quanta’s approach to privacy and how it collects, uses and protects Personal information.

If you would like more information about how Quanta handles your information, please view our Privacy Policy on the Quanta Privacy Policy page.

Sunday 22 Dec	10am – 4pm
Monday 23 Dec	9am – 5.30pm
Tuesday 24 Dec	9am – 5.30pm
Wednesday 25 Dec	9am – 5.30pm
Thursday 26 Dec	9am – 6pm
Friday 27 Dec	9am – 5.30pm
Saturday 28 Dec	9am – 3pm

Competitions T&C

View our current competition and promotion Terms and Conditions below.

COVID-19 INFORMATION

The health and wellbeing of our customers, staff, retailers and contractors is our number one priority and alongside adherence to relevant COVID Safety Plans, we continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:

A strengthened focus on disinfecting commonly touched areas, sanitising high-touch points with high-grade disinfectant throughout the Centre.
Ensuring that our cleaning principles adhere to the guidelines set by the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 principles.
Rolling out public hygiene advertisements across the Centre, reinforcing the preventative measures each of us should adopt.
Installing signage and floor decals across parts of the Centre, reminding our community to keep 1.5 metres between themselves and others at all times, including when queuing or moving through the Centre.
Working closely with our retail partners to help ensure that we are all playing our part to keep our shared environments safe.

We’re doing all we can to keep our community safe, but we can’t do it without you. We ask that you continue to play your part in keeping our community safe. This means:

Always keep at least 1.5 metres between yourself and others, including when you’re moving through the Centre or queuing.
Maintain personal hygiene by regularly washing your hands and using the sanitiser stations located throughout the Centre for your convenience.
Handle illness safely by coughing into your elbow or a tissue, and most importantly, stay at home if you’re feeling unwell.

We strongly encourage you to plan your trip in advance and not linger unnecessarily in the Centre:

Check store trading hours and individual conditions of entry in advance.
We encourage you to make a booking at our restaurants and cafes.
Take advantage of Click and Collect services being offered by our retailers.

We are closely monitoring public health updates and regularly review the range of measures we have implemented to help keep our community safe and are prepared to respond quickly should we need to.

If you have a general enquiry, feedback, would like to report an incident or need special assistance please fill in the form below and include your message. We’ll get back to you as soon as we can.

Privacy Policy

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